Manor Farm Vets has been crowned Best in Wiltshire in the Best UK Vet 2021 Awards, after achieving the most top-rated client reviews over the past 12 months in this category.
They have also been voted in the Top 25 in the UK. Vet practices across the UK have been taking part.
The award reflects dedication to customer service and outstanding care, with over 100 four and five star reviews. Comments left by happy clients include: “All staff are extremely kind, friendly and take the time to get to know your pet. Nothing is too much trouble and they are happy to do whatever they can to help, couldn’t ask for a better service.”
Unsurprisingly the practice is thrilled with the result.
The awards organised by Vet Help Direct and running for the ninth year, are based on genuine pet owner reviews of veterinary practices around the United Kingdom and count up the number of online four and five star reviews from their customers over the last year.
Susie Samuel, CEO of Vet Help Direct commented: “Choosing the right vet is an important and difficult decision for a new pet owner. Vet practices are all very different with their own unique characteristics and it can be challenging to understand all those differences and find the best match.
This is why hearing from existing clients via online reviews is so helpful; many of the reviews describe detailed stories of first-hand experiences which helps owners get a really good feel for the practice. BestUKVets is a lovely opportunity to reward the practices that are at the top of their game”.
The overall UK winning practice was Cockburn Veterinary Group, in Leicestershire. Silver was awarded to Millennium Veterinary Practice, in Braintree Essex and Bronze to Streatham Hill Veterinary Surgery, London.