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Emergencies

24/7 care for your pet

If your pet has an emergency during our normal opening hours, please call us on 01985 850752 and we will advise you what to do next.

If you have an emergency when we are closed, please contact our partners Vets Now in Salisbury on 01722 237025.

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do. 

Based at Vets Now, Salisbury, their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.

Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

We believe our partnership offers you and your pet the very best level of care, day and night. You can find out more about their service here.

We know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what the time of day or night. That’s why we’re proud to partner with Vets Now.

Don’t forget, their team don’t work during the day, so you don’t have to worry about disturbing them at night. So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next.

We would remind you that Vets Now is a pet emergency service. For routine cases such as vaccinations and topical treatments, please call us as you would normally, during our daytime opening hours.

Your nearest Vets Now clinic is:

Vets Now Salisbury
49 Endless Street,
Salisbury,
SP1 3UH

Animal Emergencies that Require Immediate Veterinary Attention

  • Major trauma
  • Seizures and/or staggering
  • Severe profuse bleeding or bleeding that doesn’t stop within five minutes
  • Inability to urinate or pass faeces (stool), or obvious pain associated with these functions
  • Choking, difficulty breathing or nonstop coughing and gagging
  • Unconsciousness
  • Collapse or profound weakness
  • Fractured bones, severe lameness or inability to move leg(s)
  • Heat stress or heatstroke
  • Severe pain or extreme anxiety
  • Refusal to drink for 24 hours or more
  • Injuries to your pet’s eye(s)
  • Restlessness, panting, inability to lie down comfortably, unsuccessful attempts to vomit and abdominal distension – these are all symptoms of gastric dilatation with volvulus, also known as “bloat’’
  • Severe protracted vomiting or diarrhoea – more than two episodes in a 24-hour period either of these combined with obvious illness or any of the other problems listed here
  • Known or suspect exposure to something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, slug bait, raisins or grapes, onions, human medications)

The list above are some of the more common emergency situations you may experience with your pet. However, this list is by no means exhaustive.

Ultimately, if you have ANY concerns about your pet’s wellbeing, please call immediately for reliable professional advice.

During normal opening hours, one of our team will advise you further.